Refund policy

If for any reason you are not satisfied with your product, we offer a return policy. You can return your product to us within 120 days from the date of purchase.

To initiate a return, please contact our customer support team at info@koalanest.co with your order number and reason for return.

If you received a defective or damaged product, please contact us immediately. We can always send you a replacement free of charge!

We take pride in providing our customers with the best possible service, and we want to ensure that your shopping experience with us is a positive one. If you have any questions or concerns regarding our return policy, please do not hesitate to contact us at info@koalanest.co

Team Koala